Cancellations & Change Reservation Policies
If you cancel your reservation for any reason, you will receive a full refund, less 25% of the rental fee paid to date, if we can re-rent the same property for the same period. If we cannot re-rent the same property for the same time period, the full amount pre-paid must be forfeited. Please note that if a reservation is changed, the change will be treated as a cancellation and the same terms will apply.
Reservations & Payments
Step 1: Rental Hold: Your reservation will be held for 7 calendar days with payment of a $500, fully refundable, property security deposit. Security deposits are used to cover unintentional damages to the rental unit that occur during your stay, and payment may be made with most major credit cards. Cancellation of your rental during the hold period will incur a $50 refund processing fee.
Step 2: Vacation Rental Deposit & Lease Agreement: After booking your vacation rental, you will receive by email, a Tenant Application form and a Vacation Rental Lease. These completed documents, along with a deposit equal to 50% of the rental rate (in the form of a check or money order), must be received in our office within 7 calendar days of booking. The 50% deposit will be applied toward the vacation property rent.
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Please mail and make your check or money order payable to: |
Heritage Park Townhomes |
Step 3: Balance due 60 days prior to arrival.
Dear Ron and Linda,
We just returned from a wonderful time in "our" church. To begin with, it's certainly beautiful to approach, the lovely paint job, the flowers, the picnic table..which we used under the tree and then moved back to its original place. There's plenty of parking, although we only had two cars. The inside is a lovely mix of old, vintage-y church/like items. It's fun and funky, and having all the amenities...separate bathrooms, tubs, showers, working fireplace, tons of clean linen, and a stocked kitchen full of conveniences, coffee filters, Saran wrap, garbage bags, mops, paper towels, clear instructions on recycling..made it very easy to know what to do. I liked that we could call maintenance, but didn't need to.
Thanks for such a great time.
Dana I
Testimonials
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We are so happy with every aspect of the job your crew did in our old house, and we are pleasantly surprised at how good it looks. We did not expect that old clapboard could be rejuvenated to such good condition.
It was obvious to us that your crew took the preparation to a level beyond “good enough”, and we appreciate that. The painting was also “perfect”, and all without a mess.
Bill & Anne B. - Trumansburg, NY
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