Perfect Heritage

Cancellations & Change Reservation Policies

If you cancel your reservation for any reason, you will receive a full refund, less 25% of the rental fee paid to date, if we can re-rent the same property for the same period. If we cannot re-rent the same property for the same time period, the full amount pre-paid must be forfeited. Please note that if a reservation is changed, the change will be treated as a cancellation and the same terms will apply.

Reservations & Payments

Step 1: Rental Hold: Your reservation will be held for 7 calendar days with payment of a $500, fully refundable, property security deposit. Security deposits are used to cover unintentional damages to the rental unit that occur during your stay, and payment may be made with most major credit cards. Cancellation of your rental during the hold period will incur a $50 refund processing fee.

Step 2: Vacation Rental Deposit & Lease Agreement:  After booking your vacation rental, you will receive by email, a Tenant Application form and a Vacation Rental Lease. These completed documents, along with a deposit equal to 50% of the rental rate (in the form of a check or money order), must be received in our office within 7 calendar days of booking. The 50% deposit will be applied toward the vacation property rent.

Step 3: Balance due 60 days prior to arrival.